Home Office Digital, Data and Technology is at the forefront of the transformation of government digital services. We research, design and build our services in-house, using small, multi-disciplinary teams in an agile working environment. It’s an entirely new direction for government and this is a fantastic opportunity to positively influence how we do things at the Home Office. Home Office Digital, Data and Technology work across the breadth of Home Office delivery, from passports to police, and visas to borders.
Our Digital Internship programme launched in 2015, covering just user research and bringing on 3 interns. Since then, the programme has been a huge success, recently winning the ‘Technology Development Programme of the Year’ award. It now covers 2 professional clusters (user-centered design and technical) and brings in a much larger intake. The programme is set to grow year on year, and as a result, we need a high performing team to support the Digital Internship and Junior Development Lead.
We are looking for a self-sufficient and proactive individual to support with the user-centered design arm of our internship programme ensuring the requisite standards of quality, efficiency and productivity are delivered. The programme offers placements in user research, interaction design, content design and service design.
As the user-centered design internship manager, you will:
• Lead on the logistics of recruitment, convening selection panels that comply with Civil Service recruitment guidelines.
• Lead on the organisation and logistics of selection days.
• Support with on-boarding and induction; ensuring that interns have the appropriate equipment and tools upon arrival.
• Support with line management of user-centered design interns.
• Engage with university course leaders to promote our internship programme.
• Manage the logistics of programme open days.
• Own the programme diversity data and suggest areas for improvement.
• Maintain the commercial contract for the training, assessment and accreditation of the User Research programme.
• Procure and co-ordinate training for interns.
• Maintain monthly contact with a network of mentors.
• Ensure mentorship agreements are honoured and interns receive regular and constructive feedback.
• Manage the monitoring process to ensure that interns are meeting key milestones.
• Continuous improvement of process, practice and culture to ensure innovation is encouraged and productivity maximised.
You will report to the Digital Internship and Junior Development Lead.
The ideal candidate will have:
• Excellent people management skills.
• Experience of developing and nurturing talent.
• Excellent communication and leadership skills.
• Excellent relationship management skills.
• Strong collaboration skills and can work with and across others to achieve outcomes.
• Excellent project management and organisational skills.
• The ability to work autonomously and be self-sufficient.
• The ability to write and communicate in a clear and simple way.
• The ability to work under pressure, manage competing priorities and changing deadlines.
• A passion for promoting diversity and inclusion.
The ideal candidate will have some knowledge of GOV.UK and the Government Digital Service Standard. As well as an understanding of DDaT Professional clusters and their roles within delivery.
This role provides an opportunity to work in an exciting, fast paced area of government.
We’ll assess you against these competencies during the selection process:
If you’re applying for a role requiring security clearance please be aware that foreign or dual nationality is not an automatic bar. However certain posts may have restrictions which could affect those who do not have sole British nationality or who have personal connections with certain countries outside the UK.
As part of the application process you will also be asked to complete a personal statement of suitability. Further details around what this will entail are listed on the application form.
Please note that your personal statement should be based on the skills and experience outlined in the job description (400 words max).
An initial sift based on competency 1 may be held if a large number of applications are received.
If your application progresses to a full sift, all competences will then be considered.
Competencies will be scored using the Civil Service Competency Framework Level 3.
Personal statements will be scored against the essential criteria.
The Interview will cover both the competencies and the essential criteria listed in the job advert.
Feedback will only be provided if you attend an interview or assessment.
To qualify for SC clearance, you must have 5 years of continuous residency in the UK immediately before applying.
Please read the essential skills for this position carefully. We will only consider those who meet the listed requirements.
If you have previously made an unsuccessful application for a role with the same essential skills and are not able to demonstrate how you have developed these skills since your last application please reconsider applying as your application is unlikely to be successful.
For further information please see the attached notes for candidates which must be read before making an application.
Existing Civil Servants should note that some of the Home Office terms and conditions of employment have changed. It is the candidate’s responsibility to ensure they are aware of the Terms and Conditions they will adopt should they be successful in application and should refer to the notes for candidates for further details.
Transfer Terms: Voluntary
If you are invited to interview you will be required to present your current valid passport together with a range of other forms of identification at interview.
Please see the attached list of Home Office acceptable ID documents.
If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
• Contact Government Recruitment Service via HOrecruitment.email@example.com as soon as possible before the closing date to discuss your needs
• Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional
Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
|Notes for candidates Opens in new window(docx, 70kB)|
|Hints and Tips Guide to Completing your Competency Statements Opens in new window(docx, 40kB)|
|Home Office ID requirements Opens in new window(pdf, 199kB)|
Reference number 1596838 Salary Up to £62,512 please see individual salaries relevant to the – roles Grade Senior Executive Officer...Apply For This Job