Essex County Council (ECC) is one of the largest and most dynamic local authorities in the UK and has a very successful track record of delivering transformational change. ECC are now entering a new phase of change where we are seeking to further enhance customer focus, service design and programme delivery.
As part of ECC’s recent Organisational Design process we have created the ‘Delivery and Service Design Directorate’ within the function led by Jason Kitcat, Executive Director of Corporate Development. We now have 2 exciting roles working directly to the Director of Delivery and Service Design.
Essex County Council is looking for a Head of Service Design, to lead a range of service design pieces and embed the principles of the Service Standard across the county. ECC have set out a challenging 4 year Organisation Strategy and placed the Essex Service Standards (based on GDS digital standards) right at the heart of how we do things. We now need a leader to bring these ideals to fruition.
As Head of Service Design you’ll be responsible for shaping what good design looks like across the council. From working strategically with senior leaders to embed a user centred design culture to shaping end to end service changes on the ground, you’ll be the key design lead for the council, influencing better outcomes for users across the county.
You will head up a newly emerging Service Design team with the opportunity to recruit positions to this over the coming months and build a dynamic team that makes a difference for Essex Citizens
Duties will include, but are not limited to, the following:
To be considered for this opportunity, applicants will need to demonstrate the following skills and attributes
Essex County Council is proud to offer an excellent benefits package to all its employees, including:
Please note ECC regularly reviews its reward and benefits
Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.
If you’re interested to know more about the role or the ambitions for Essex, please email the Director of Corporate Development, Jason Kitcat for a chat.
Job Number: J0718-0824 Job Title: Graphic Designer and Multimedia Technician Division: 4610 Creative Services Division Directorate: 460 Strategic Communications Directorate Job Type: Term Duration: one year...Apply For This Job